WordPress app Reader not working on iPad/iphone

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  wliau · Member · Mar 14, 2013 at 5:20 pm

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  WordPress app on my ipad and iPhone iOS6 does not work properly. I cannot get the reader working at all. I am following several blogs on my account and it does not show on the mobile app. I can’t even see recommended blogs? Please help!

  The blog I need help with is: (visible only to logged in users)

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  helper-heroponriki · Member · Mar 14, 2013 at 7:08 pm

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  Hi there!

  Please make sure you’re using the latest version of the app:
  http://wpiphone.wordpress.com/

  Once you ensure you’re using the most recent version of the app, please reboot your iOS device and try it again. Let us know if you’re still having trouble – and please let us know what model of iPad and iPhone you’re using.

  Thanks!

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  wliau · Member · Mar 14, 2013 at 7:21 pm

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  Hi, thanks for the quick reply! I really appreciate it!

  I went to the link and there is no update so I should be on the most current version of WordPress. I rebooted and it still doesn’t work. Reader tab just comes up blank even when I drag down to reload. I am on iOS6.1.2 on my iPad2 MC769LL/A and iPhone 4 MC676LL/A.

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  helper-heroponriki · Member · Mar 15, 2013 at 3:18 pm

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  Ok, could you take a few screenshots for me of the blank Reader screen and upload them to your site’s Media Gallery? Here’s a reference on how to take a screenshot in iOS:
  http://graphicssoft.about.com/od/screencapture/qt/screen-shot-ipod-iphone.htm

  Once I have that, I can have our team take a closer look to see what might be happening.

  Thank you for your help with this!

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  wliau · Member · Mar 15, 2013 at 4:55 pm

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  Well it works now! :-) When I sent to the app to upload the screen shots, I clicked on dashboard to upload the image to my media gallery without publishing it, and it asked for my username and password again, once I entered it, I thought I’d take a peak at the reader and everything came up! Yay! Thank you thank you!

  I have one more question though, is there a way to create folders in reader?

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  helper-heroponriki · Member · Mar 15, 2013 at 8:23 pm

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  Oh good! Glad it’s working for you now.

  Right now, there’s no way to add folders in the reader. But I would suggest you add this request to our Ideas forum:
  https://en.forums.wordpress.com/forum/ideas

  The more people that request features like this, it’s more likely we’ll add them in the future. With all the people coming here from Google Reader, I think it would be a great thing to add.

  Happy Blogging!

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  wliau · Member · Mar 15, 2013 at 8:50 pm

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  I will definitely do that! Thanks so much for your help!

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  helper-heroponriki · Member · Mar 15, 2013 at 9:06 pm

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  You’re welcome! :)