wordpress backend crashed, I can't access my dashboard
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This is the message I get when trying to access my dashboard
Warning: require_once(includes/fbutils.php): failed to open stream: No such file or directory in /home/customer/www/beachouseorganics.com.au/public_html/wp-content/plugins/facebook-for-woocommerce/includes/fbinfobanner.php on line 14
Fatal error: require_once(): Failed opening required ‘includes/fbutils.php’ (include_path=’.:/usr/local/php74/pear’) in /home/customer/www/beachouseorganics.com.au/public_html/wp-content/plugins/facebook-for-woocommerce/includes/fbinfobanner.php on line 14
The blog I need help with is: (visible only to logged in users)
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Hi there,
I can’t login to my wordpress dashboard. i think there was an automatic plugin update that caused this. I then tried to login to wordpress.com to get support but it said the email didn’t exist. Allthough I can see the email in top right corner. I somehow managed to login to an old account, just so I can ask these questions.So not only is my wordpress back end gone, I’m also having trouble with my actual account.
WP.com: Unknown
Jetpack: Yes
Correct account: Unknown -
Hey there, your site isn’t hosted here with us, but since the error involves a plugin, these tips from WordPress.org may help:
https://wordpress.org/support/article/managing-plugins/#manual-uninstallationBasically you’ll want to rename that folder (through your hosting control panel) to deactivate the plugin.
Then, get in touch with the plugin provider.
Going forward, you’ll want to use the correct support forums for self-managed WordPress sites:
https://wordpress.org/supportHere’s the difference between the free software and our services:
https://wordpress.com/go/website-building/wordpress-com-vs-wordpress-org/Cheers!
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