WordPress backend page isn’t working because of HTTP ERROR 500

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  chloedrc · Member · Aug 7, 2019 at 6:52 pm

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  Trying to log into the backend of my organization’s website in order to make updates and each time I try to log into the dashboard I get an error message that says ‘This Page Isn’t Working – HTTP ERROR 500’ – How can I (or WP developers?!) resolve this?

  The blog I need help with is: (visible only to logged in users)

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  staff-doublebassd · Staff · Aug 7, 2019 at 10:01 pm

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  Hi there,

  I checked your site and it appears you’re in the wrong forum. Your site is using the open source WordPress.org software and you need to seek help at these forums:

  https://wordpress.org/support/forums/

  Here is information on addressing the HTTP 500 error you are receiving:

  https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/

  These forums are for WordPress.com hosted sites only. Since we do not have access to self-hosted WordPress.org sites, we are unable to provide any direct assistance to your issue. I would reach out to your site host for help.

  If you want to know more about the differences between WordPress.com and WordPress.org you can read this document:

  WordPress.com vs. WordPress.org

  Thanks!