WordPress billing/customer service information

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  agnguen2015 · Member · May 20, 2015 at 1:05 am

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  Hi, I have some concerns with a charge to my credit card from wordpress.

  The blog I need help with is: (visible only to logged in users)

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  staff-ozmodiar · Staff · May 20, 2015 at 1:08 am

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  What can I help you with. Can you be more specific?

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  agnguen2015 · Member · May 20, 2015 at 1:09 am

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  I had to use the two week free trial for my class. I cancelled my subscription to the upgrade the night before the subscription ended, but the site still charged me the $99.00. I need a refund. My subscription was cancelled yesterday, May 18 and my account was still billed the next day, May 19 in an unnecessary charge. How do I get my refund?

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  staff-ozmodiar · Staff · May 20, 2015 at 1:19 am

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  Please see my response here:

  https://en.forums.wordpress.com/topic/cancelled-subscription-but-still-charged