WordPress blog does not display theme and other customisation options

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  ralphestherby · Member · Nov 18, 2012 at 10:21 am

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  My WordPress blog does not display theme options. It is pricelesspearls.wordpress.com using the “Neat” theme. It is a very old blog and I am happy to reset it but I want to keep the name, Any suggestions.

  The blog I need help with is: (visible only to logged in users)

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  houstonweaver · Member · Nov 18, 2012 at 2:36 pm

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  To reach the themes, go to your Dashboard > Appearance > Themes.

  Or shortcut it all with
  https://pricelesspearls.wordpress.com/wp-admin/themes.php

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  ralphestherby · Member · Nov 18, 2012 at 7:52 pm

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  Thanks for your feedback but there is no appearance tab under this particular blog – all my other blogs have it but not this one.

  When I follow the link I receive a message which says “The page requested does not exist”

  Any suggestions as to why or how I can reset it?

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  timethief · Member · Nov 18, 2012 at 7:56 pm

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  You cannot access any blog and work on it unless you are logged in under the username account that registered the blog.

  You can visit https://en.wordpress.com/wp-login.php?action=lostpassword and if required click “Need More Help?”

  If that’s does not work for you then the account recovery form is here https://wordpress.com/wp-login.php?action=recovery

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  ralphestherby · Member · Nov 18, 2012 at 9:51 pm

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  I am logged into the username account and have access to the dashboard and yet there are no options available for themes or other customisation tools.

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  timethief · Member · Nov 18, 2012 at 9:56 pm

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  no options available for themes

  The only themes we can use are here > Appearance > Themes

  or other customisation tools

  There won’t be access to customization tools unless you purchase a cusom design upgrade. http://en.support.wordpress.com/custom-design/

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  ralphestherby · Member · Nov 19, 2012 at 5:09 am

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  Thanks for your ongoing comments however…
  I do not have an Appearance Tab on my dashboard.

  here is the screenclip of what I can see…
  

  Any ideas?

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  ralphestherby · Member · Nov 19, 2012 at 5:10 am

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  The screenclip link is here http://pricelesspearls.files.wordpress.com/2012/11/screenclip.png

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  raincoaster · Member · Nov 19, 2012 at 6:22 am

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  It looks as if your an Editor of the blog, not an admin. Did you create the blog using a different username?

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  jenia · Member · Nov 20, 2012 at 10:49 am

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  @ralphestherby: only a blog administrator can change themes and appearance, and you don’t have administrator rights on pricelesspearls.wordpress.com.

  For more information on user roles, please see the following support article: http://en.support.wordpress.com/user-roles/