WordPress Blog Down

  • Unknown's avatar
    greenminimalism · Member ·

    Hi all, over the last few weeks my blog at http://greenminimalism.com has been slow to load, but you could usually get through. Now it just doesn’t work at all. I get a ‘problem loading page’ error in Firefox instantly, and cannot access via the wordpress subdomain either. I can still access my dashboard though. What could the problem be?

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    timethief · Member ·

    Who do you pay to host your blog?

    Non-WordPress.com Nameservers
    Although greenminimalism.com has been registered, it is not using WordPress.com nameservers. If your domain is mapped to a self-hosted site, then your configuration may be fine as currently set up.

  • Unknown's avatar
    timethief · Member ·

    cannot access via the wordpress subdomain either

    What is that URL?

  • Unknown's avatar
    auxclass · Member ·

    there is domain mapping for greenminimalism.com – but the name servers are not pointing to WordPress.COM

    did you move your site off WordPress.com to cloud flare?

    If you are on cloud flare you need to make friends at WordPress.ORG or contact your host or registrar

  • Unknown's avatar
    greenminimalism · Member ·

    i mean the greenminimalism.wordpress.com URL.

    Thanks guys – your help has made the problem reveal itself. I was using cloudflare for a while but stopped using it. But strangely, my site has continuted to funciton, until yesterday, when I started having problems. I forgot to change my DNS servers for my custom domain when I changed from cloudflare.

    Thanks again.

  • Unknown's avatar
    auxclass · Member ·

    You be welcome & good luck

  • Unknown's avatar
    timethief · Member ·

    @auxclass
    Good catch!

  • Unknown's avatar
    greenminimalism · Member ·

    Hi again

    I’ve changed my domain’s nameservers and waited for many hours, and I’ve still had no luck accessing my blog. I’ve even changed the main domain of my wordpress blog to greenminimalism.wordpress.com, but it continues to redirect to my custom domain, which doesn’t work. Help please?

  • Unknown's avatar
    auxclass · Member ·

    whatsmydns & Domain Helper show that you have the name servers set correctly to WordPress.COM, but you don’t have the corect Primary set correctly

    http://en.support.wordpress.com/domain-mapping/#setting-the-primary-domain

    Oops, No Primary Site Set

    There is no primary domain set for greenminimalism.wordpress.com. This means that although greenminimalism.com will forward to the site, greenminimalism.com will appear in the browser address bar.

    Once the name servers are changed it can take 24 to 72 hours for changes to reach the far corners of the internet. Leave the name servers set to WordPress.COM, Change the Primary Domain then let things set. Try clearing your browser cache.

  • Unknown's avatar
    greenminimalism · Member ·

    I’ve done it, and my site is still not working…

  • Unknown's avatar
    auxclass · Member ·

    I flagged this for a second opinion from the staff

    but from what I can see with whatsmydns & Domain Helper you have everything set correctly, there are many times local caching issues with routers etc. that make seeing a site difficult for a while.

    Do you have a friend that has not visited your site in many months that you can send a link to and see if they can see your site? I had to do that with One of my sites some time back when I moved it, there were some local cashing issues that just would not seem to update for the longest time

  • Unknown's avatar
    kardotim · Member ·

    I see that the name server records are correctly set now. Do you still encounter issues?

    Can you please try clearing out your cache and cookies using the guide below?

    Solve Common Browser Issues

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