WordPress Blog Hacked

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  elearningadmin · Member · May 6, 2013 at 8:27 pm

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  My free WordPress account/blog has been hacked with unwanted ads. What can I do to get rid of them?

  My account is elearningadmin.wordpress.com.

  Thanks,
  Corinne Griffin

  The blog I need help with is: (visible only to logged in users)

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  annedorko · Member · May 6, 2013 at 8:39 pm

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  Hey there, Corinne! I’m sorry to hear that, that’s an unfortunate situation. The following are instructions from a similar post.

  I’m not seeing any ads, however – in the event that you’re still experiencing this…

  Please read the following knowing that blogs don’t get hacked when security protocols are being followed. http://en.support.wordpress.com/security/ Think about who has access to your login information and other blog users you may have.

  1. Update your email password to a more secure one, as this is a common way for hackers to gain access to both your email and blog. http://en.support.wordpress.com/selecting-a-strong-password/

  2. Change the password for your WordPress.com username. http://en.support.wordpress.com/passwords/#change-your-password

  3. Disable post by email. http://en.support.wordpress.com/post-by-email/

  4. Disable post by voice. http://en.support.wordpress.com/post-by-voice/

  5. Use a secure, encrypted connection when you login to your Dashboard. Under Users > Personal Settings, check the box that says “Always use HTTPS when visiting administration pages, and click Save Changes.”

  6. Enable two step authentication. http://en.support.wordpress.com/security/two-step-authentication/

  7. You will need to manually go through your Dashboard to remove any of the ads still there on the site. Depending on where you were hacked and the ads were added, this process may change. If you point them out to me, I can help you locate and remove them.

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  thistimethisspace · Member · May 6, 2013 at 8:42 pm

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  @elearningadmin
  Maybe I can help with this. To off-set the costs of providing free hosting to millions of bloggers, WordPress.com has been running advertising on our free hosted blogs since 2006. Do the ads you see appear at the end of blog posts have this link above them? About These Ads http://en.wordpress.com/about-these-ads/