wordpress blog took over a current website
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right now talialink.com directs to talialink.wordpress.com or an old copy of it, till yesterday it was directed to my new site on a different server.
What is the URL of this “new site on a different server” ?
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Hi again,
We cannot proceed with a domain renewal or anything else related to your WordPress.com account unless and until you have regained access to the account and can verify you’re the site owner.
What email address did you use in the account recovery form, so I can connect that ticket to this post?
As far as talialink.com pointing somewhere other than the site at talialink.wordpress.com, I’m not sure what you mean by that. The WHOIS records for talialink.com show that the domain is pointing to WordPress.com:
http://who.is/whois/talialink.comAnd internally, it is, and has been, pointing specifically to talialink.wordpress.com, and I do not see you had a site redirect upgrade to point it elsewhere, so I’m not sure where it might have been directing people other than your existing site.
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I tried the recovery two times. First with (email visible only to moderators and staff), it was 3 days ago. Than, yesterday, I tried (email visible only to moderators and staff) — I can’t access this last email, it’s inactive since 2008 but it look like it’s the only email your system is recognizing. Perhaps this is the email I first signed up to wordpress with.
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Hi there,
I’ve just sent you an email to assist you with recovering your account.
Once that’s done, and you have access to your site again, you should be able to renew your domain.
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ok, I’ll try to explain my problem again:
I have different site on indexhibit platform. It’s url was talialink.con until a few days ago.
At the moment the url talialink.com is not directing to my current website at indexhibit but to an old version of my wordpress blog. I deleted this blog a year ago.First, I need to move my domain to different host. To enable that I need you to unlock talialink.com domain from wordpress and to provide me with my epp code.
Second, I need to my wordpress blog to be deleted for good. To enable that I need eccess to my account.
Finally, I need all of this to happen ASAP.
Thanks for your patience. -
Hi again,
Once you have replied to my email and I’ve restored your access, you can transfer your domain to a new registrar by following the instructions below:
http://en.support.wordpress.com/domains/domain-management/#transfer-to-another-registrarNote that you will need to log into your Dashboard and then navigate to your Domain Manager, where you can request a new EPP code be emailed to you.
Once you have successfully moved your domain (and not before!) you can then delete your blog by following the instructions here:
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ok, I just saw your email and answered it. After I’ll have access to my account, will my domain be available for hosting on different host or will I have to renew it first?
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Hi there,
I have updated your email address and reset your password. Once you go through and reset the password again to a new one, you should be able to access your blog and follow the instructions.
You should be able to transfer your domain without renewing it, assuming it is still within the grace period for expired domains. Otherwise you may need to renew it first, but then you can transfer it and retain the year’s renewal at any other domain registrar.
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So I’m finally back in my old account. Thank you.
Where in the dashboard is the domain manager? -
Hi taliaido,
You will need to go to your Dashboard and then log in under Store > Domains.
Please refer to the instructions I linked previously for more details, as there are a number of steps.
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