wordpress business account renewal

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  sustainable1960 · Member · Dec 26, 2022 at 9:16 am

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  Hi wordpress team – on the 15th Dec my wordpress.com business account auto renewed, but I am unable to locate the email address that the account is set up against. How can I contact the support team to get them to send an account reset email ? Thanks

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  amiteshg93 · Member · Dec 26, 2022 at 1:51 pm

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  Hello there,

  If you have a paid upgrade, there is email and chat support at
  https://wordpress.com/help/contact

  :)

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  staff-95percentghost · Staff · Dec 27, 2022 at 9:53 am

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  Just to note, we do have an account recovery form – if you can use it to provide the transaction reference of your renewal that can help.

  The form information is here:
  https://wordpress.com/support/account-recovery/#account-recovery-form