WordPress button disappeared after installed Jetpack, please help!

  • Unknown's avatar
    karishmah18 · Member ·

    hello there,

    I had a WordPress follow button working all fine and had no issues and recently downloaded and started using Jetpack features and suddenly button disappeared.

    able to add Follow by email button but nowhere am able find WordPress button Follow, that’s a absolute must for me , help!

    please help,

    subscribers have no way to Follow using a Follow button, immediate help is sincerely appreciated

    thanks a lot

  • Unknown's avatar
    karishmah18 · Member ·

    hello there,

    can anyone help? I have a paid plan from WordPress and tried to get help through 24/7 support since last week and no help, no reply from any Happiness Engineers. And here also no help? how to even contact anyone for help, please someone tell me.

  • kaavyaiyer · Staff ·

    Hi Karishma,

    I apologize for the delay in getting back to you. We have been experiencing a higher-than-usual volume of support requests, which has impacted response times.

    I’ve reviewed the WordPress.com account you’re contacting us from, and I’m not seeing any websites or paid subscriptions associated with it. Because of that, I’m unable to locate your site or access the tools needed to help troubleshoot the Follow button issue just yet.

    To move forward, could you please share your website URL or email us at help@wordpress.com from the email address registered on your WordPress.com account (the one associated with your website)?

    Once we can identify the correct account and site, we’ll be able to look into why the WordPress Follow button disappeared, and help you get it sorted.

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