WordPress ‘cares about my happiness?!’ Prove it by allowing me to email support!
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I can’t add my admin and I need a site ASAP! It says ‘blocked by user’ why? how?
The blog I need help with is: (visible only to logged in users)
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Are you referring to this is an older site https://lypgloss.wordpress.com/ that is not blocked in any way?
If that is not the site where you receive that error message pride the URL of the site here.
To access any site you need to be logged in under the username account that created it and enter the correct password for it.
If you are not logged in under the correct WordPress.COM username account then clear your browser cache https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache and cookies https://en.support.wordpress.com/browser-issues/#clearing-wordpress-com-cookies prior to logging into another account
If the login information has been lost go to
If you did not register the site under your username account and do not have the required access, then you need to contact the person who registered the account and site under it, and have them act or transfer the site to your username account by using this process. http://en.support.wordpress.com/moving-a-blog/#transferring-your-blog-to-another-user-or-account
If you check each and every possible email address and account and are not successful gaining access to the blog(s) then you must complete the form for account recovery at this link https://en.wordpress.com/wp-login.php?action=recovery and submit it to the Account Recovery Staff, and provide proof ownership, so they can contact you by email ie. not on these public support forums, which are available to everyone with internet access.
Support Staff cannot breach the privacy policy and provide the log-in information. You have to provide proof ownership to Account Recovery Staff to gain access https://en.support.wordpress.com/account-recovery/
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If you happen to be referring to lypgloss.com it is a WordPress.ORG install hosted by Unified Layer, not by WordPress.COM
Name Servers:
ns1.bluehost.com
ns2.bluehost.comWe provide support only for sites hosted on WordPress.COM servers. You are posting to the wrong support forum. Know that WordPress.COM and WordPress.ORG are completely separate and you can read the differences here http://en.support.wordpress.com/com-vs-org/
Contact your web host for hosting issues. For software issues post to the WordPress.ORG support forums.
The wordpress.ORG support forum is at http://wordpress.org/support.
The wordpress.ORG login link is here https://login.wordpress.org/
If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/
WordPress.org support docs are at https://codex.wordpress.org/Main_Page
See also https://apps.wordpress.org/support/ for app support. -
Hi there,
What site do you need help with, and what exactly are you trying to do?
If you’re getting an error, can you please provide the URL of the page on which the error appears, as well as the exact text of the error message?
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