WordPress caught an error with one of your plugins, WooCommerce.

  • Unknown's avatar
    greengasper · Member ·

    can someone help me with this issue, i installed woocommerce plugin on my website and some pages won’t work because of it.
    when i click on woocommerce plugin i get this message:
    There has been a critical error on your website. Please check your site admin email inbox for instructions.

    Learn more about debugging in WordPress.
    when i see my mail box i get the error details :
    Error Details
    =============
    An error of type E_ERROR was caused in line 369 of the file /home/vgeasrfj/freshbass.store/wp-content/plugins/woocommerce/packages/woocommerce-admin/src/Features/Onboarding.php. Error message: Uncaught UnexpectedValueException: RecursiveDirectoryIterator::__construct(/home/vgeasrfj/freshbass.store/wp-content/themes/butcher): failed to open dir: No such file or directory in /home/vgeasrfj/freshbass.store/wp-content/plugins/woocommerce/packages/woocommerce-admin/src/Features/Onboarding.php:369
    Stack trace:
    #0 /home/vgeasrfj/freshbass.store/wp-content/plugins/woocommerce/packages/woocommerce-admin/src/Features/Onboarding.php(369): RecursiveDirectoryIterator->__construct(‘/home/vgeasrfj/…’)
    #1 /home/vgeasrfj/freshbass.store/wp-content/plugins/woocommerce/packages/woocommerce-admin/src/Features/Onboarding.php(334): AutomatticWooCommerceAdminFeaturesOnboarding::has_woocommerce_support(Object(WP_Theme))
    #2 /home/vgeasrfj/freshbass.store/wp-content/plugins/woocommerce/packages/woocommerce-admin/src/Features/Onboarding.php(307): AutomatticWooCommerceAdminFeaturesOnboarding::get_theme_data(Object(WP_Theme))
    #3 /home/vgeasrfj/freshbass.store/wp-content/plugins/woocommerce/packages/woocommerce-admin/

  • staff-mckluskey · Staff ·

    Hi there,

    If you have WooCommerce installed on a WordPress.com Business Plan or have a paid WooCommerce extension on a self-hosted site you can open a ticket while logged into your account at:

    https://woocommerce.com/my-account/create-a-ticket/

    But, if your site is self-hosted and built using the WordPress.org open software, you’ll need to seek assistance from their forums which can be found at:

    https://wordpress.org/support/plugin/woocommerce

    These forums are for WordPress.com hosted websites. If you want to know the difference between the two, you can find more information in this document:

    WordPress.com vs. WordPress.org

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