WordPress charged me for upgrade I did not renew/authorize

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  cfrcdinah · Member · Sep 6, 2011 at 5:10 pm

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  Last year, I upgraded my blog so I could stream some music. I did not use the upgrade to it’s total advantage because I could stream music without storing it in my account. I had no intention of renewing my upgrade, but WordPress charged my credit card for a renewal without authorization. Of course, I can’t find how to cancel this action and retrieve my money since ‘Support’ doesn’t exactly give out contact information for the relevant department. Any clues?

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Sep 6, 2011 at 5:12 pm

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  Volunteers answering support questions cannot help with issues of this nature. Please contact Staff directly Here’s the link http://en.support.wordpress.com/contact/ After you use the searchbox, under the search results, at the bottom of the page there will be a section that says “Have you found the answer to your question?” You can choose either “Yes I found the answer to my question.” or “No I didn’t find the answer to my question and I would like to contact support for help.” The no option will reveal the contact form.