wordpress chat

  • Unknown's avatar
    arabarcherygmbh · Member ·

    i can’t logn in my website

    The blog I need help with is: (visible only to moderators and staff)

  • Unknown's avatar
    ihuamadi · Member ·

    Hello,

    I completely understand how concerning it is to not have access to your website, and I’m here to assist you.

    First, I want to clarify that this is WordPress.com. While the email you’re contacting us from has a WordPress.com account with Jetpack, the site in question, arabarcherygmbh.com, is not hosted on WordPress.com. It is hosted with Hostinger, as you can see here: Site Profiler.

    Please reach out to your hosting provider for assistance with this site.

    If, on the other hand, you do have a WordPress.com site and need help regaining access, you can fill out the account recovery form here: Account Recovery Form. The team will reach out to you once your request has been submitted.

    I hope this helps!

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