WordPress.com Add-on for Google Docs – TypeError

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  trevorbcacc10a19 · Member · Nov 1, 2022 at 10:17 pm

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  Hi,

  I’m experiencing the same issue raised here: https://wordpress.com/forums/topic/google-docs-wordpress-add-on-error/

  I also tried removing the extension from Google Docs and re-installing.
  I also remove movement-x.com from WordPress.com and then re-adding.

  Nevertheless, I continue to get this error:

  TypeError: element.getText is not a function

  Please advise.

  Thank you!

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

• 

  staff-totoro · Staff · Nov 3, 2022 at 12:35 am

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  Hi there,

  We can’t help directly because we don’t host movement-x.com on our WordPress.com managed hosting. As a result, we can’t take a closer look at your site.

  Instead your host (Amazon AWS) uses the open-source variant of the WordPress platform (sometimes called “WordPress.org”) which functions differently than what we offer here on WordPress.com.

  The good news is that help is available here at the open-source WordPress forums: https://wordpress.org/support/forum/how-to-and-troubleshooting/

  The folks in that forum are more familiar with these kinds of issues and are in the best position to help. Thanks!