WordPress.com Receipt

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  dhondiyalkailash · Member · Sep 24, 2020 at 11:41 am

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  I never approved this purchase but even then it went through the payment system. Moreover I am unable to find the settings to disable my credit card/purchases in future. My manage purchases section is entirely empty and I can’t see anything related there.

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  staartmees · Member · Sep 24, 2020 at 12:53 pm

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  All paid wordpress.com plans and upgrades are on autorenew. You agreed to this when you bought the plan or upgrade.
  To check this charge and to contact the billing team directly, https://wpchrg.wordpress.com/

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  staff-ozmodiar · Staff · Sep 24, 2020 at 3:11 pm

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  The WordPress.com user account you are posting from does not have any upgrade purchases associated with it. Usually this means you ended up with a second WordPress.com user account and you’ll need to access that one to request a refund and turn off auto-renewal.

  Your best bet is going to be the “why was I charged” tool that staartmees mentions above:

  Why was I charged?