WordPress.com site is gone

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  upbfouda · Member · Oct 9, 2018 at 7:56 pm

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  Hi,
  I had a wordpress.com site and I recently started a hosted wordpress.org site. Now when I try to log in to my old wordpress.com site it is gone. It has my wordpress.org gravatar and username. How do I get back to my wordpress.com site?
  Thank you,
  Lynn

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  torres126 · Member · Oct 9, 2018 at 7:59 pm

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  Hi there, what is the URL of the WordPress.com website you’re referring to?

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  upbfouda · Member · Oct 9, 2018 at 8:00 pm

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  http://www.upb4dawn.wordpress.com

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  torres126 · Member · Oct 9, 2018 at 8:02 pm

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  Hi,

  You’re likely signed into the wrong account. I’m going to tag WordPress.com staff to confirm the account who owns the website, and then we can work from there.

  If so, once the account is confirmed, please log out of your current one and into that account. If you’ve forgotten the details, please follow the Account Recovery process: https://en.support.wordpress.com/account-recovery/

  Let us know if you have any further questions. :)

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  upbfouda · Member · Oct 9, 2018 at 8:17 pm

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  I have tried to recover the account, but I don’t have any of the items they need. I don’t have the two factor authentication, url or transaction id.

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  supernovia · Staff · Oct 10, 2018 at 12:47 am

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  Hi, if you don’t remember the password for lmghir and no longer have access to that email address, unfortunately we will need some sort of proof to help you regain access. An activation URL could be in your email or browser history and that may be your best bet.

  Or, you could try re-gaining access to the email account — is there any chance you could do that?