WordPress.com support is ignoring me
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I deleted the domain, but it has not yet been removed from the WHOIS information. I need to update the public contact information in the WHOIS records, but since the domain appears as deleted on the WordPress.com site, the update function is not displayed, and I cannot make the changes myself.
This is a serious personal information protection issue, so I have repeatedly emailed WordPress.com support requesting urgent action. However, they have ignored me for about five days now, and I am at a loss.
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Just providing an update here that we’ve followed up with this request by email since the original posting of this thread.
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You seem to be obsessed with email here. You don’t follow up quickly when you say you do. Being ignored by support seems to be the norm on this platform.
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Hi there,
I can confirm that our team has already replied to your request by email.
Please check your inbox (and spam/junk folder, just in case), and continue the conversation with us there so we can assist you directly.
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