WordPress crashing/freezing

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  paddysdaughter · Member · Dec 8, 2012 at 6:44 am

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  Been having problems all day with both blogs. WP seems to freeze and the only way out is to force quit Firefox. When restarted, it may work for a while, then do the same. Very frustrating. It’s not happening with other sites using Firefox. Blogs are http://smcbphoto.com and http://paddysdaughter.wordpress.com/

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Dec 8, 2012 at 4:48 pm

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  Hi there,
  Would you please try dome troubleshooting for us?

  If you are not running one of the browsers and versions listed at http://browsehappy.com/ please try upgrading or switching first.

  Note: If you are using an IE9 browser in compatibility mode that makes it render as IE7 and IE7 is not supported. To disable see > http://www.sevenforums.com/tutorials/1196-internet-explorer-compatibility-view-turn-off.html

  If you are running one of the browsers and versions listed at http://browsehappy.com please do these four things:

  1. Try clearing your browser’s cache:

  http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050

  2. Make sure that you have third-party cookies enabled: http://en.support.wordpress.com/third-party-cookies/

  3. Try with all browser extensions or add-ons temporarily disabled.

  4. Try enabling HTTPS: http://en.support.wordpress.com/https/

  If it’s still happening, let us know which browser (and version of it) you’re using by checking here if necessary http://supportdetails.com and also post any error reports you get.

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  paddysdaughter · Member · Dec 8, 2012 at 8:14 pm

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  Thanks for that, have done all you suggested. Will contact again if still problems.

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  timethief · Member · Dec 8, 2012 at 8:15 pm

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  It’s useful for Staff to know exactly which browser (and version of it) you’re using.

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  paddysdaughter · Member · Dec 8, 2012 at 8:19 pm

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  It is Firefox version 17.01

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  timethief · Member · Dec 8, 2012 at 8:23 pm

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  Thanks.