WordPress Credit

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  dearbello · Member · Dec 29, 2020 at 3:26 am

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  I was not able to use my account for the entire paid Business subscription time. I would like to have a credit to be able to try again.

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  themagicrobot · Member · Dec 29, 2020 at 7:26 am

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  Refunds are only available within 30 days of purchase according to this support document:
  https://wordpress.com/support/manage-purchases/

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  staff-mckluskey · Staff · Dec 29, 2020 at 9:51 am

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  Hi there!

  As @themagicrobot mentioned, we are not able to issue any refund for purchases outside the refund window.
  Your plan has already expired and was removed from your account.

  I noticed you have reached out to us via live chat in the past, saying that building your site was too complicated. The Business plan gives you way more possibilities but can be a little overwhelming at first. I’d recommend trying out again with a lower plan – you can always upgrade once you feel more confident.

  Here you can read more about all our plans:

  https://wordpress.com/support/plan-features/.