WordPress Crtical error

  • Unknown's avatar
    zahiddesigns · Member ·

    Hi I have installed WordPress on my website hosted by Namecheap when trying to login it shows the error ‘ There has been a critical error on your website. Please check your site admin email inbox for instructions. ‘ but I have not received an email from WordPress

  • staff-mckluskey · Staff ·

    Hi there!

    I’m afraid that your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with Namecheap.

    Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can read more about the differences between WordPress.org software and WordPress.com here:

    WordPress.com vs. WordPress.org

    You can look for help at the community forums here: https://wordpress.org/support/forums/

    http://wordpress.org/support/ is also a great resource for sites using the open-source WordPress.org software.

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