wordpress doesn’t recognize my email address or username

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  ftwayneplumbing · Member · Dec 4, 2023 at 4:54 pm

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  I want to be able to use the business account I’m paying for. Live chat is supposed to be included with my business account but it doesn’t work along with everything else.

  WP.com: Yes
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-dragon · Staff · Dec 4, 2023 at 5:25 pm

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  Hey there,

  I addressed your sign-in and Jetpack issues in your other thread here.

  You can access live chat from the Help Center by selecting Still need help? and choosing Live Chat. If you are not seeing the live chat option, all of our Happiness Engineers are assisting other users. If you check back soon, we will do our best to connect with you:

  

  Contact WordPress.com Support » Live Chat Support

  in WordPress.com Support

  3 min read

  Our live chat support, included in eligible plans, connects you with our Happiness Engineers to help you with any aspect of WordPress.com. This guide will show you how to reach live chat and make the most of your support experience. How to Access Live Chat Support To contact WordPress.com support via live chat, take the following steps: Visit your website’s dashboard. Click the qu

  Hope this helps!