WordPress doesn't recognize the email I used to create my account.

  • Unknown's avatar

    This question is concerning a different WordPress account of mine. A few months back I created a WordPress account using the email address “(email visible only to moderators and staff)” and was hosting domain name on HostGator. I have since changed hosting companies, but my domain is still pointing to WordPress as the primary source of information even though it is hosted on a different server than HostGator now. My domain is http://www.yoursizefitsall.com and any attempt to log into http://www.yoursizefitsall.com/wp-admin yields a 500 Internal Server Error (because my domain is being hosted by WestHost, but WordPress thinks HostGator is hosting it).

    To complicate things, if I try logging into WordPress using the email (email visible only to moderators and staff) it doesn’t recognize my email at all. It is as if my site never existed (even though I have emails sent to that email address from WordPress specifically referencing this domain).

    I’m so hopeless at this point – please help. Thank you.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hi, there. Since it appears that your site is self-hosted, so you’ll want to ask your question of the very helpful people at the WordPress.org forums:
    http://wordpress.org/support/

    In case it’s unclear, this table explains the difference between WordPress.org and WordPress.com:
    http://en.support.wordpress.com/com-vs-org/

    Cheers,
    -Brian

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