WordPress Domain Mapping Not Working

• 

  anindadoctible · Member · Feb 28, 2017 at 5:08 pm

  • Copy link
  • Add topic to favorites

  My blog was previously mapped to this subdomain: http://www.blog.doctible.com but now it’s not loading.

  I followed the steps here: https://en.support.wordpress.com/map-subdomain/ but it’s still not loading.

  The blog I need help with is: (visible only to logged in users)

• 

  timethief · Member · Feb 28, 2017 at 5:18 pm

  • Copy link

  What is the underlying .wordpress.com URL?
  Exactly which username account registered the underlying .wordpress.com blog and purchased the upgrade for it?
  When was the upgrade purchased?
  When did the refund request and upgrade cancellation, or the domain expiration https://en.support.wordpress.com/domains/domain-expiration/ take place?

  I will type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.