wordpress domain name

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  drbridgetdibb · Member · Jan 8, 2023 at 2:58 pm

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  I deleted my domain name on Monday the 2nd January by mistake. I thought I would be able to see it again today (8th) as it takes 5 days to become available again but it is still not visible.
  Can you assist?

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

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  staff-totoro · Staff · Jan 8, 2023 at 10:46 pm

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  Hi there,

  I do not see any upgrades under your @drbridgetdibb WordPress.com account when I check on our end. You can confirm by visiting this page: https://wordpress.com/me/purchases/

  Is it possible you made your purchase under a different login? What is the URL of the site associated with the upgrade you are needing help with? Happy to check in our system so we can take a closer look.

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  drbridgetdibb · Member · Jan 9, 2023 at 11:59 am

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  This wasn’t an upgrade – I just used the wordpress address – the free version

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  staff-95percentghost · Staff · Jan 9, 2023 at 1:14 pm

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  Ok, so we understand correctly, you’re referring to the basic free “.wordpress.com” address for your site? Those are indeed different to domain names and as such they follow different rules.

  Deleting a site doesn’t free up the site name – there’s more information about that here:
  https://en.support.wordpress.com/delete-site/

  If you had wanted to empty up the site to use it for something else, you could indeed do that:
  https://en.support.wordpress.com/empty-site/

  We can restore the site from being deleted, within 30 days of the deletion. Would you like us to do so, in order for you to empty the site and start over? If so, could you confirm the address of the deleted site so we can check up for it?

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  drbridgetdibb · Member · Jan 9, 2023 at 2:16 pm

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  Hi Sophie, thanks for your help.
  it is: Bridgetsibb.Wordpress.com

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  helper-heroponriki · Member · Jan 9, 2023 at 5:42 pm

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  Hi there:

  it is: Bridgetsibb.Wordpress.com

  That doesn’t appear to be a valid URL. Did you instead mean bridgetdibb.wordpress.com? If so, we note that when you delete your site, deleting a site permanently removes it, and you’ll never be able to re-use its WordPress.com address.

  But since it was deleted within our 30-day window, we can recover that for you. We just need you to confirm that bridgetdibb.wordpress.com is the site you want to be restored.

  Thanks!

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  drbridgetdibb · Member · Jan 9, 2023 at 6:06 pm

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  Apologies for the typo, yes the address is : bridgetdibb.wordpress.com
  many thanks, you are a life saver!

  bridget.

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  helper-heroponriki · Member · Jan 9, 2023 at 6:38 pm

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  Thanks for confirming. I restored the site back to your account.

  You should be all set!

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  drbridgetdibb · Member · Jan 9, 2023 at 7:08 pm

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  Thank so much!! That is brilliant!!