WordPress domain won’t connect
-
I recently purchased a WordPress domain through siteground, the hosting platform, however, I am encountering issues with it because when attempting to access my site, I am redirected to a webpage that appears unfamiliar to me. I am seeking assistance in resolving this discrepancy and ensuring that my WordPress domain accurately reflects the desired modifications. When even trying to access the website, it says that the website does not exist but it does exist when I login on the hosting platform and it also worked when I bought the domain. Can you please look into this as I don’t understand what the issue is?
WP.com: Yes
Jetpack: No
Correct account: YesThe blog I need help with is: (visible only to logged in users)
-
-
Hi there,
Support here. How can we assist? Feel free to share your question or issue in this thread, and our staff will be happy to help in any way we can. Thanks! -
Hi there,
I do not see any purchased domains under your WordPress.com account when I check on our end. You can confirm by visiting this page: https://wordpress.com/me/purchases/
Is it possible you made your purchase under a different login? What is the URL of the site associated with the upgrade you are needing help with? Happy to check in our system so we can take a closer look.
Once you are connected to the correct account we are happy to assist you further. Thanks!
- The topic ‘WordPress domain won’t connect’ is closed to new replies.
WordPress.com Forums 