WordPress Down?

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  killerkaitlin · Member · Dec 3, 2018 at 3:57 am

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  My writers and I are all getting the same “site can’t be reached” page on our WordPress site? Is WordPress down, or what is the deal?

  Looking to resolve this asap!

  The blog I need help with is: (visible only to logged in users)

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  yoga1103 · Member · Dec 3, 2018 at 4:09 am

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  Hi,

  – WordPress.com is not down.
  – There seems to be some issue with your DNS settings.
  – If you have a paid plan, you can log in and get ‘Live Chat’ support, someone will help you solve your issue immediately.
  – you can log in, go the ‘Domains’ settings and check if moviepilot.blog is set as your primary domain.

  hope that helps.

  – bests,

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  killerkaitlin · Member · Dec 3, 2018 at 4:59 am

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  Hi,
  Thank you for your quick response!

  I do have the paid version, but I’m unable to access my dashboard due to the “site can’t be reached” page.

  Is there anything else I can do?

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  yoga1103 · Member · Dec 3, 2018 at 5:49 am

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  I’ve tagged ‘modlook’ for a staff answer. Someone from the staff will get back to you soon.

  How to get staff reply to your queries: https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question

  Hope your issue is solved soon.

  – bests,

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  kokkieh · Staff · Dec 3, 2018 at 1:05 pm

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  Hi there,

  The domain, moviepilot.blog, along with the Business Plan on the site, expired two days ago. The site owner, moviepilotinc, will need to renew those upgrades before the site will work again.