WordPress -> Elementor / Woocommerce Menu Cart Overlay Blank Screen

  • Unknown's avatar
    jpbulow1 · Member ·

    Hi, I have been running in circle for hours trying to figure out how to get my menu cart widget to work.

    I added the menu cart to my elementor page.
    When I add items to the cart, the cart bubble icon reflects that change and increases in quantity.
    The problem is when I click on the cart icon itself, I am supposed to see a screen overlay that includes the products in my cart. Instead, all I see is a solid white block on the right hand side of my screen where the items in cart should be.

    I have tried enabling/disabling the template in the settings and everything else I could find online.

    Can anyone provide any feedback?

  • staff-doublebassd · Staff ·

    Hi there,

    If you have WooCommerce installed on a WordPress.com Business Plan or have a paid WooCommerce extension on a self-hosted site you can open a ticket while logged into your account at:

    https://woocommerce.com/contact-us/

    But, if your site is self-hosted and built using the WordPress.org open software, you’ll need to seek assistance from their forums which can be found at:

    https://wordpress.org/support/plugin/woocommerce

    These forums are for WordPress.com hosted websites. If you want to know the difference between the two, you can find more information in this document:

    WordPress.com vs. WordPress.org

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