WordPress Error & Unfair Refund Policy
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We had our site up since October and purchased “Premium” services and support. About 2 weeks ago WordPress notified me that THEY had discovered an error in THEIR default settings which hid our page from search engines. We are a small company and every dollar matters. We used a professional writer that has years of experience with blogging. We posted the blog posts to Facebook and that was the only traffic we ever saw. I have decided I need to add Yoast SEO and it’s not an option with a WP hosted site. I paid $299 for a year of service and want to cancel but WP refuses to prorate the refund. Their emails admit the error was theirs. They say I could have discovered the error but am I really expected to be a WordPress and SEO expert? I followed the SEO rules and recommendations. I’m a reasonable person but this is not a reasonable response on the part of WordPress. They offered to give me 4 months free. It has cost me $1,000’s to miss 4 1/2 months of building an audience. I’m sure I will be flamed for this post but I feel I have been wronged. As of this moment, Google STILL says there is a problem with the site and their premium support wants me to be patient. Really?
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You have some recent posts, that is good – make some more Posts – a Post notifies search engines that there is new content on your site.
it will take a few weeks to fix the search engine thing – see below for more help with having your site search better
Search Engines and Building Traffic
http://en.support.wordpress.com/getting-more-views-and-traffic/
http://en.blog.wordpress.com/2013/03/22/seo-on-wordpress-com/
http://dailypost.wordpress.com/2013/04/11/seo-and-your-blog/https://en.support.wordpress.com/search-engines/
https://en.blog.wordpress.com/2011/07/28/how-to-get-more-traffic/The folks at WordPress.com have written an e-book about it! http://dailypost.wordpress.com/2014/01/31/grow-traffic-ebook/
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