WordPress failed (and its National Book Week, I'm an author need it to work!)

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  moontrug · Member · Oct 7, 2013 at 7:28 am

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  I can’t add media to my blog posts. The images fail to upload and then the whole site crashes. Everything seems to be loading really slowly. I’ve deleted cache and cookies. I’ve uploaded a screen shot of the time latency details into my media library. Please help me. It’s National Book Week and I’m an author and need to be posting daily blogs about events and books. Thank you, Abi

  The blog I need help with is: (visible only to logged in users)

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  raincoaster · Member · Oct 7, 2013 at 7:32 am

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  Afraid you’re in the wrong forum and need to be at WordPress.ORG for help with your version of the software. Ours is different and we can’t help you here.

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  moontrug · Member · Oct 7, 2013 at 7:35 am

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  But I’m on wordpress.com. Is there a phone number?

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  moontrug · Member · Oct 7, 2013 at 7:35 am

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  How do I access wordpress.org helpdesk?

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  raincoaster · Member · Oct 7, 2013 at 7:39 am

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  http://moontrug.com/ is not a WordPress.com blog.

  The help forums at WordPress.org are at http://wordpress.org/support/ but I’ll tell you right now it sounds like you have a browser issue. Disable your adblocker and clear browser cookies and cache and that might fix it.

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  auxclass · Member · Oct 7, 2013 at 7:41 am

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  See also

  For more on the difference: http://support.wordpress.com/com-vs-org/