WordPress Fees for Ecommerce

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  laurenblain · Member · Jul 4, 2019 at 10:22 am

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  Hello
  We wish to create a new eccommerce site. We currently have one that we will be stopping and then changing over to the new one. We don’t remember having a fee for the ecommerce option before. Is this new?
  We have started a site at wordpress.com and it says the upgrade to ecommerce is £36 per month? Can you please confirm what is needed for a new woocommerce site?

  Regards

  Nathan

  The blog I need help with is: (visible only to logged in users)

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  staff-doublebassd · Staff · Jul 4, 2019 at 2:40 pm

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  Hi there,

  You do not need to purchase the eCommerce plan in order to add WooCommerce to your site. The Business Plan also allows plugins which means you can install the WooCommerce plugin as well, and it’s slightly less per month:

  http://wordpress.com/business

  You can compare the features of each plan here

  http://wordpress.com/plans

  Hope that helps. Let us know if you have any questions.

  Thanks!

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  laurenblain · Member · Jul 4, 2019 at 2:50 pm

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  Hello

  Thank you for your response. Is this a recent change to charge for e commerce and plugins?

  As we do not believe that we had been charged in the past.

  Thanks

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  laurenblain · Member · Jul 4, 2019 at 3:07 pm

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  I attach a pic of our current site.
  We are not able to change the theme like our current one
  https://wordpress.com/view/onestopworktops.wordpress.com

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  staff-doublebassd · Staff · Jul 4, 2019 at 4:49 pm

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  The ability to install plugins via the Business Plan has only been around for about two years and it has always been a paid feature. Are you referring to a site that is/was a self-hosted WordPress.org site?

  You should be able to change your theme by going here:

  https://wordpress.com/themes/onestopworktops.wordpress.com

  Let me know if you have any trouble.

  Thanks,

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  laurenblain · Member · Jul 5, 2019 at 7:25 am

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  Hello

  We have hosted our previous site via cloudways. If we host it ourselves does that mean that there’s no charge?

  Thanks

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  gemmacevans · Member · Jul 5, 2019 at 8:19 am

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  Hi laurenblain.

  If we host it ourselves does that mean that there’s no charge?

  The Business plan won’t be needed if you are using WordPress.org software with another host — this plan is only needed for using plugins on sites hosted with WordPress.com.

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  laurenblain · Member · Jul 5, 2019 at 9:28 am

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  Ok thank you. Where can we find details as to whether we’re currently being billed for our word press site?

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  gemmacevans · Member · Jul 5, 2019 at 11:08 am

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  For onestopworktops.wordpress.com, any upgrades would be listed on your Manage Purchases page:

  https://wordpress.com/me/purchases

  But from looking at your account, I can see this site doesn’t have any paid upgrades at the moment.