wordpress forwarding rejecting emails as spam

• 

  zncba · Member · Jan 22, 2024 at 8:40 pm

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  After 5 years running smoothly, my forwarding email address via wordpress is giving my colleagues bouncebacks. It is inconsistent, and the email content is not spammy, it’s regular direct correspondence. Please help resolve this!

  this is the error message received by a colleague trying to email me, who uses outlook:

  Error Details
  Error: 550 5.7.350 Remote server returned message detected as spam -> 554 5.7.1 Spam message rejected
  Message rejected by: smtp1-fwd.dfw.wordpress.com

  Notification Details
  Sent by: SJ0PR09MB11013.namprd09.prod.outlook.com
  Message Hops
  HOP TIME (UTC) FROM TO WITH RELAY TIME
  1 1/22/2024
  5:32:15 PM PH8PR09MB10235.namprd09.prod.outlook.com PH8PR09MB10235.namprd09.prod.outlook.com mapi *
  2 1/22/2024
  5:32:15 PM PH8PR09MB10235.namprd09.prod.outlook.com SJ0PR09MB11013.namprd09.prod.outlook.com Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) *
  Original Message Headers

  ARC-Seal: i=1; a=rsa-sha256; s=arcselector9901; d=microsoft.com; cv=none;
  b=Qq68shSd2Bbn7vUToC5tg4NQ4/BE6sAZfoPYx8OApT3sk1CoIe5WSWuMLdqU28TdIyx+XFbcwCGkZSJdirH2S2KgfjkZnyMFkUwq/1t0LiTFYg9J1VwNoOZ4viPiaNcbXREomDa7dTxjZshzZtgq/JXuGaO2zCB+/sb8wdmWOZUzb8XncVhTtXV55q/unsyHccdrOsjnyUs3HvzKS35FahjWgTYvsRbsJsud7Pe/tGFgWRLinOTUKIq9AoUcEDfCp/VrPEafoH4smx3DFcSXARfuaZAqXug3LwXrRGDyno92qKLL61ppxPbqGCkXzGjNsoBLxuQ7pKQjosrLD3BHIQ==
  ARC-Message-Signature: i=1; a=rsa-sha256; c=relaxed/relaxed; d=microsoft.com;
  s=arcselector9901;
  h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-AntiSpam-MessageData-ChunkCount:X-MS-Exchange-AntiSpam-MessageData-0:X-MS-Exchange-AntiSpam-MessageData-1;
  bh=j01JtdwaDbQvK1dFJFoWzEXvKDrT2MaJgxuz6bTAuUo=;
  b=d73WYx/z1ch80VMbz2ybTmMltH1ZNaKGaqCSLVGJ7MQx2tI07FMpygSa7McyuT7TFLBCmL1fNrrXl4jQLehLTrzkpTzPgSyOfEmI9n5jnB/w7TZ1sdbghkO4FVOwbPR3YyNnshp5tx5aohqX5aEWlyOQSJBTvkFctEfyPJzEkPNUpRQmXa6AST4SblUb7m+s8elWBmRMzkS48iaWNrPDjncft5rLG2Q/upE/PbGxv8je3KTqM9p4TpZNXpc2Hb6qx9S5bpviwUCvhXdgrf4jdWcfE1Ch7HyrAY1N2XinlS2TWpaW14/NYo4CqNgr3hmqzu5q6Tp3cU6a7Mw1wBiGHw==
  ARC-Authentication-Results: i=1; mx.microsoft.com 1; spf=pass
  smtp.mailfrom=kingcounty.gov; dmarc=pass action=none
  header.from=kingcounty.gov; dkim=pass header.d=kingcounty.gov; arc=none
  DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=kingcounty.gov;
  s=selector1;
  h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck;
  bh=j01JtdwaDbQvK1dFJFoWzEXvKDrT2MaJgxuz6bTAuUo=;
  b=UfUrDbzBdZK7k6kPir5QWMAWlzXygQY2K6SmUYXyStAZGXjB/n1nz4fdVlMFE566CaVTaws2L1IqAKFawZx5U9NH/0XVP0b+/bCT3ule1bb24HEPOQ2ka6ILoHG0bM9OMfV1aYy6qZvsclbT4Os3BOeSF4W6/OchvSF527luUEU=
  Received: from PH8PR09MB10235.namprd09.prod.outlook.com (2603:10b6:510:189::5)
  by SJ0PR09MB11013.namprd09.prod.outlook.com (2603:10b6:a03:516::16) with
  Microsoft SMTP Server (version=TLS1_2,
  cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.7202.34; Mon, 22 Jan
  2024 17:32:15 +0000
  Received: from PH8PR09MB10235.namprd09.prod.outlook.com
  ([fe80::dc61:75df:cc13:f899]) by PH8PR09MB10235.namprd09.prod.outlook.com
  ([fe80::dc61:75df:cc13:f899%4]) with mapi id 15.20.7202.031; Mon, 22 Jan 2024
  17:32:15 +0000

  Thread-Topic: SIO website -usability issues
  Thread-Index: AQHaTOwRq6xesr7XmU69DL2oW7CJI7DlPn4AgADY0HA=
  Date: Mon, 22 Jan 2024 17:32:15 +0000
  Message-ID:
  References:

  In-Reply-To:
  Accept-Language: en-US
  Content-Language: en-US
  X-MS-Has-Attach:
  X-MS-TNEF-Correlator:
  authentication-results: dkim=none (message not signed)
  header.d=none;dmarc=none action=none header.from=kingcounty.gov;
  x-ms-publictraffictype: Email
  x-ms-traffictypediagnostic: PH8PR09MB10235:EE_|SJ0PR09MB11013:EE_
  x-ms-office365-filtering-correlation-id: 16620291-737b-4b58-3601-08dc1b701332
  x-ms-exchange-senderadcheck: 1
  x-ms-exchange-antispam-relay: 0
  x-microsoft-antispam: BCL:0;
  x-microsoft-antispam-message-info: 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
  x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:PH8PR09MB10235.namprd09.prod.outlook.com;PTR:;CAT:NONE;SFS:(13230031)(366004)(230922051799003)(230273577357003)(230173577357003)(451199024)(1800799012)(186009)(7696005)(9686003)(53546011)(71200400001)(6506007)(122000001)(83380400001)(5660300002)(52536014)(8936002)(8676002)(2906002)(66446008)(498600001)(76116006)(64756008)(6636002)(66946007)(66476007)(110136005)(66556008)(166002)(40140700001)(86362001)(38100700002)(38070700009)(33656002)(66899024)(55016003);DIR:OUT;SFP:1102;
  x-ms-exchange-antispam-messagedata-chunkcount: 1
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  boundary=’_000_PH8PR09MB10235F7EF7DCB1C39927E1AF6A3752PH8PR09MB10235na_’
  MIME-Version: 1.0
  X-OriginatorOrg: kingcounty.gov
  X-MS-Exchange-CrossTenant-AuthAs: Internal
  X-MS-Exchange-CrossTenant-AuthSource: PH8PR09MB10235.namprd09.prod.outlook.com
  X-MS-Exchange-CrossTenant-Network-Message-Id: 16620291-737b-4b58-3601-08dc1b701332
  X-MS-Exchange-CrossTenant-originalarrivaltime: 22 Jan 2024 17:32:15.1706
  (UTC)
  X-MS-Exchange-CrossTenant-fromentityheader: Hosted
  X-MS-Exchange-CrossTenant-id: bae5059a-76f0-49d7-9996-72dfe95d69c7
  X-MS-Exchange-Transport-CrossTenantHeadersStamped: SJ0PR09MB11013

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

• 

  martincmartin · Member · Jan 26, 2024 at 5:33 pm

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  Same problem here.

• 

  martincmartin · Member · Jan 26, 2024 at 6:23 pm

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  As suggested when I tried to email help, I started a separate thread for my issue.

• 

  angeldlg · Member · Jan 26, 2024 at 10:52 pm

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  Same here!!!

  Is there any solution given?

• 

  wtthus · Member · Jan 27, 2024 at 5:41 pm

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  Try these instructions:

  https://wpmailsmtp.com/how-to-create-dmarc-record

  It amounts to adding a new DNS record. In my case, (presumably yours), DNS was managed at wordpress. Wasn’t easy to find (for me) but go to:
  https://wordpress.com/sites
  Find your domain and select Domains and DNS from the “…” menu

  Then generally follow the instructions in the above link.
  
  Sidenote: pretty lame that this happens and we’re all left to fend for ourselves for a paid service. I guess you can’t beat the price. . .. and you get what you pay for.

  Good luck.

• 

  helper-heroponriki · Member · Jan 29, 2024 at 6:44 pm

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  Hi there!

  We’re seeing a slight uptick in email forwarding ending up with Spam rejected messages, just like the ones you ran into recently. In other words, this is not just happening to you, as other customers who use email forwards are also running into this issue.
   
  While we don’t have everything sorted out yet, our developers are investigating this actively now, and we hope to get to the bottom of it as soon as possible.  
   
  Thanks again for keeping us updated, and we’ll reach back out again soon!