WordPress gallery type missing

• 

  thebikinibride · Member · May 15, 2017 at 9:40 am

  • Copy link
  • Add topic to favorites

  Hi, I use the wordpress gallery a lot in my article, I use to have all these options of tile, mosaic, etc.. But from a couple of days ago, I can only see Thumbnail Grid and Slide show 2 options. Can anyone tell me why is that? Thank you!

  The blog I need help with is: (visible only to logged in users)

• 

  otpidusprime · Member · May 15, 2017 at 9:44 am

  • Copy link

  Hello @thebikinibride
  http://thebikinibride.com/ is not hosted on WordPress.COM. It hosted on GoDaddy and is using the WordPress.ORG software package.

  You have posted your issue in the wrong forum. This forum only supports the sites hosted on WordPress.COM and not elsewhere.

  Both(WordPress.COM and WordPress.ORG) are different products. You can find out the differences between them here: https://en.support.wordpress.com/com-vs-org/

  To get help, please post your question on the WordPress.ORG support forum: https://wordpress.org/support/

  We are really sorry that we cannot help even tough we want to. Hope you issue gets resolved ASAP.

  Thanks!

• 

  justjennifer · Member · May 15, 2017 at 10:31 am

  • Copy link

  Hi there, to add further to what @otpidusprime has advised, the tiled mosaic Galleries are a part of Jetpack. If you are having issues with it, you can post to the jetpack support forums. https://wordpress.org/support/plugin/jetpack

• 

  thebikinibride · Member · May 15, 2017 at 3:49 pm

  • Copy link

  ok thank you! I just did.