wordpress giving big errors
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I opened an account with my other email, (email visible only to moderators and staff). I tried to build a website and link my domain to that account and page. Now WordPress is messing up and wont send me any password recovery. I cannot gain access to it, and i’ve tried many many chat supports. How the heck do I get this account back OR delete it and shift everything to this current email address ((email visible only to moderators and staff))??
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Hi @devkapler!
Sorry to hear about the issues you are having logging in to your account with email address shared here in this thread. We have attempted to log in under that account with your credentials and were successful in doing that, so we are unsure what issues you are experiencing when you try to log in.
Please go over to the Lost Password page, and enter your WordPress.com username or email, and click “Get New Password.”
We’ll send an email to your Primary Email Address and an SMS to your SMS Number, if you specified one, to help you recover your account.
Once you have logged in, feel free to connect with us at https://wordpress.com/help/ to get help with your site there.
I hope this helps!
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I tried clicking the “get new password”, and i’ve been waiting to receive any emails from wordpress.. It’s been about 3 hours.
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Hi there,
I tried clicking the “get new password”, and i’ve been waiting to receive any emails from wordpress.. It’s been about 3 hours.
I see that reset email got sent out 3 hours ago, but your email service bounced it back as undeliverable. All emails we’ve sent in the last 2 weeks have been bounced back as undeliverable. There must be an issue with your email service. You’ll want to reach out to your email provider to see why emails to you are being rejected.
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Can you change my email on the account? This email is from godaddy and has given me issues in the past. I can’t login to the account to change the email. My main email is (email visible only to moderators and staff)
thank you!!!
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Hi there,
There’s already a WordPress.com account associated with (email visible only to moderators and staff), so the email address for the account associated with (email visible only to moderators and staff) can’t be changed to that.
We can help you change your account’s email address to another email address which doesn’t have a WordPress.com account associated with it, but you’ll need to confirm ownership of this account by either emailing is from (email visible only to moderators and staff) to help@wordpress.com or following the account recovery process, including a form you can fill out which will ask you for a transaction ID you can find in a summary of a WordPress.com charge in your online banking.
Let us know if there’s anything else we can help with.
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