WordPress has deliberately tricked me out of my 2 sites by causing me to take out another site and triggering my PTSD

  • Unknown's avatar

    I need access to my 2 sites that WordPress locked me out of

    WP.com: Unknown
    Jetpack: Unknown
    Correct account: Unknown

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    What is the URL of those sites?

  • Unknown's avatar

    Please do not create duplicate threads – we’ve removed the other threads you’ve posted and will respond to you here.

    WordPress.com would not lock you out of your sites unless the sites violated our Terms of Service, which you would have been notified of via email.

    However, if the issue is that you don’t remember your account login information for your sites, you can regain that access through our account recovery process.

    If you have the transaction IDs from charges on this account, you can use the Account Recovery form to prove ownership of the site, then WordPress.com support can help you from there. You can find that form here:

    https://wordpress.com/wp-login.php?action=recovery

    Just fill out as much information as you have, including an email address where Support can get in touch. The transaction ID will be on your bank statement as WordPress followed by a letter/number code. They’ll look like this:

    WordPress XXXXXXXXXX

    You can read more about what the account recovery process entails here:

    https://wordpress.com/support/account-recovery/

    Thanks!

  • The topic ‘WordPress has deliberately tricked me out of my 2 sites by causing me to take out another site and triggering my PTSD’ is closed to new replies.