WordPress has slowed to a crawl. Do other people have same urgent issue?

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  paralleluniverse123 · Member · Nov 16, 2013 at 4:27 pm

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  What is going on with the WordPress web site?

  For the past 5 days, no matter when I try to add fotos to my galleries or work on their captions, the site slows to a crawl. My browser and other web sites appear to be working fine. It seems to make no difference what day or time of day I try it.

  Is this possibly because I’m a free member of WordPress – that is, I pay for none of the serivces? Are they freezing us out?

  I’m basically shut down. It takes an infinity of time to type in a few words in a caption box because it freezes for several seconds after every couple of words. Clicking from one foto to another takes a painfully long time.

  The page fogs out frequently so you can just barely see it; in a few seconds it clears.

  The following msg pops up from time to time:

  “A script on this page may be busy, or it may have stopped responding. You can stop the script now, or you can continue to see if the script will complete.

  Script: http://s2.wp.com/_static/??-eJx9kNEKwjAMRX/Irs4huAfxW7YuG5ltUpvWoV9vBV82OiEQkhzuTaIXr5CMTQOInnM8EoTXL1WzHPQ/QDmcQhehckglWHy5v3bZoxINEMRw2NXvO3PvmVZzwxSBonZJeZsmpLxG6sUE9BE5VyNby8sWz2qOe7SgkkDoptzLViMXOM8SHYhkqDBd34b0RCiZbR4N0edbVADB91f15q51c6lPbXM+tvMHTdudpQ==:469

  I waited for 5 days to post this urgent complaint, but it seems the problem is not going to go away. Is anyone else facing this total obstacle to use of WordPress???

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Nov 17, 2013 at 7:44 pm

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  It sounds like you have a connectivity issue.
  Who is your ISP?
  Have you checked for known issues?

  In order to help you we need to know your specific computing environment details. Please work through what follows and report back.

  1. If you are not running one of the browsers and versions listed at http://browsehappy.com/ please try upgrading or switching first.

  2. If you are using an IE browser in compatibility mode please disable that mode. http://www.sevenforums.com/tutorials/1196-internet-explorer-compatibility-view-turn-off.html

  3. If you are running one of the browsers and versions listed at http://browsehappy.com/

  (a) Try clearing your browser’s cache http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050

  If applicable see here for instructions on how to clear the cache for Chrome and Safari on the iPad:
  http://browsers.about.com/od/howtousemobilebrowser1/ss/safari-ipad-clear-cache.htm
  http://browsers.about.com/od/howtousemobilebrowser1/ss/How-To-Clear-Browsing-Data-In-Chrome-For-Ipad_6.htm

  (b) Make sure that you have both third-party cookies enabled and JavaScript enabled
  http://en.support.wordpress.com/third-party-cookies/
  http://www.google.com/adsense/support/bin/answer.py?answer=12654

  (c) Disable all browser extensions or add-ons temporarily.

  (d) Try enabling HTTPS: http://en.support.wordpress.com/https/

  Add both *.wordpress.com and *.wp.com to your list of trusted sites under the Security tab. Make sure to uncheck the box for “Require server verification (https:) for all sites in this zone.” http://en.support.wordpress.com/https/#frequently-asked-questions

  4. Try using another browser.

  5. If you are not successful let us know:
  (a) Exactly what kind of device you are using to connect to the internet and to WordPress.com.
  (b) Exactly which browser (and version of it) you’re using by checking here if necessary http://www.whatbrowser.org/
  (c) And what any error reports you receive state.

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  paralleluniverse123 · Member · Nov 28, 2013 at 5:21 am

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  Dear timethief (what a great online name for us all, who are seduced into squandering our precious time on keeping up with the latest web marvel):

  Thank you so much for your detailed reply. I’ll work on trying your suggestions and hope to get back to using WordPress successfully. Don

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  kraftbj · Staff · Nov 28, 2013 at 5:24 am

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  Thanks timethief.

  We don’t want to freeze you out!

  With the particular warning you mentioned, could you run a traceroute to s2.wp.com using the instructions at http://en.support.wordpress.com/browser-issues/advanced-browser-troubleshooting/ and paste the results here, in addition to the suggestions of timethief.

  Cheers!