(WordPress) have no DNS records set for my domain, please fix this asap

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  359music · Member · May 9, 2013 at 9:49 am

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  I have been waiting 48 hours for my blog to be live at http://www.359music.co.uk
  You say the DNS is correct & I just contacted 123.Reg.co.uk who confirmed they are correct, but that you (WordPress) have no DNS records set for my domain & this needs to be done before the URL can go live….

  http://www.intodns.com/359music.co.uk

  I need this done in the next two hours please!!!
  Thank you

  The blog I need help with is: (visible only to logged in users)

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  raincoaster · Member · May 9, 2013 at 9:52 am

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  Have you purchased the domain mapping upgrade fro the blog in question? It will not work until you do.

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  359music · Member · May 9, 2013 at 10:32 am

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  Yes, I have the full premium bundle for $99 (was charged three times when I purchased that on Tuesday, but have been fully refunded on two).
  Thanks

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  raincoaster · Member · May 9, 2013 at 10:42 am

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  Given the mess the other day, I flagged this for staff to fix.

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  359music · Member · May 9, 2013 at 10:46 am

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  Thanks. I emailed them too. Just need to get the domain live asap.
  Thanks for your help!

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  359music · Member · May 9, 2013 at 12:37 pm

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  Please can somebody from WordPress let me know when this will be fixed ASAP!?!

  Why do they not respond on these matters?? This is really bad customer service for a new customer who has asked for help and is blanked for nearly three hours….

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  359music · Member · May 9, 2013 at 4:51 pm

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  STILL NO RESPONSE!!!!!!!!!??????

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  jonathansadowski · Member · May 9, 2013 at 8:46 pm

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  Hello,

  Thanks for your patience, I have made sure that all the DNS records are correct for your domain.

  Domain names get stored on your computer in a “DNS cache” so browsers can load websites faster. Sometimes when a change is made to a domain name, such as your Domain Mapping settings on WordPress.com, the previous website is stored on your computer, and you can’t load the new website at the same domain.

  These stored domains are usually updated every 48–-72 hours on your computer, but you can force it to update sooner by “flushing” your computer’s DNS cache.

  You can find instructions on how to flush your DNS cache here:
  http://www.whatsmydns.net/flush-dns.html

  That should enable you to see the correct site at 359music.co.uk.

  Please let us know if there is anything else we can do to help.