WordPress have withdrawn money for a closed account

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  louiseth1 · Member · Mar 1, 2023 at 12:06 pm

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  Hi,

  I have had DKK 966.25 withdrawn from you on my account, but I don’t have a website or anything else with you and I haven’t bought anything for years. The last profile and website I have had at WordPress was closed over one year ago and I have all the documentation for this. I only created this account to get in contact with you.

  What has gone wrong?

  Self-declared URL: http://www.leloui.com
  Jetpack: Unknown
  WP.com: Unknown

  The blog I need help with is: (visible only to logged in users)

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  aisajib · Member · Mar 2, 2023 at 6:09 am

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  Hi there!

  I don’t see any payments made from this WordPress.com account, and the domain leloui.com was never hosted by us (please double-check that the domain is correctly spelled). Since the charge wasn’t on this account, we’ll need your help in locating it.

  Please go to https://wpchrg.wordpress.com/ and enter the details from the most recent transaction. After entering them, you’ll see a form to contact us from that page. Please submit that form. It will send the details to us so that we can investigate and get back to you via email.

  Please don’t share the transaction details here, as it’s a public forum.