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  sarahdrews · Member · Jan 17, 2022 at 12:48 pm

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  Hello,

  Please e-mail me at [redacted] as I have questions about a website that I privately need help with (regarding Plug-Ins, theme compadibality, codes etc…)

  Sarah Drews

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

  The blog I need help with is: (visible only to logged in users)

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  supernovia · Staff · Jan 17, 2022 at 7:14 pm

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  Hey there,

  It looks like the site you linked hasn’t been updated for some time. Let us know the site in question, and we’ll help you find the best route for support. This may help too: https://wordpress.com/support/help-support-options/

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  sarahdrews · Member · Jan 18, 2022 at 6:28 am

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  Hi there,

  I currently am having issues with my WordPress website and I believe that it might have to do with a combination of the theme and the WPML that I am using, which is effecting the following below. Could you kindly take a look at my website and see if there might be some coding that could eliminate these problems?

  Kennenlernen Page: 1) The calendar does not work on the German website on the “Kennenlernen” page. You can click on the English flag to see what it should look. In the Availability Calendar English Product Page (needs to be the same on German site), we set it to these slots: Tue,Wed,Thu 7:00-7:30,7:30-8:00, 8-8:30. Only available 3 days after made booking. 2) The word “gratis” is unable to change to “Gratis”. https://matthiasschaffner.com/buchen-sie-eine-session/lifecoaching-de/kennenlernen/?lang=de 3) Kategorie: Persönlichkeitsentwicklung needs to link to: https://matthiasschaffner.com/was-ich-anbiete/persoenlichkeitsentwicklung/?lang=de 4) For all products, (exception of the “Kennenlernen/Chemistry Session”, instead of the calendar, we would like there to be a Whatsapp/Email feature where clients can book through that. The plugin Join.Chat was labelled as “Inactive” (not sure if there is a more suitable plug in for this). E-Mail wise, I am unable to add the WP Mail SMTP to the products.
  The products “Mindfulness Single Session” and “Private Familienstellen Sessions” (you can find this in the WooCommerce Product Page), which is the equivalent to the English “Ad Hoc Constellation Session” is unable to show up live on the German pages. https://matthiasschaffner.com/produkt-kategorie/mindfulness/?lang=de , https://matthiasschaffner.com/produkt-kategorie/workshop-fur-familienstellen/?lang=de (see English websites for reference)
  On the English and German site, the Category Count is unable to show the correct numbers next to it. https://matthiasschaffner.com/buchen-sie-eine-session/?lang=de
  Regarding anchors, we were able to achieve the Peacekeeping/Friedenssicherung to the correct section of the page from the What I Offer/Was ich Anbiete, however it is not 100% perfectly accurate. https://matthiasschaffner.com/was-ich-anbiete/?lang=de , https://matthiasschaffner.com/what_i_offer/

  Kindest regards,

  Sarah Drews

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  fstat · Staff · Jan 18, 2022 at 7:00 am

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  Hi there,

  I see that you have an open ticket with our support team. We’ll follow up there.