WordPress human support won’t help me even though I still have premium plan

  • Unknown's avatar
    thecouponkid2 · Member ·

    I am very upset, WordPress charged me a month early for my premium membership but I don’t need premium membership anymore, when I requested a refund they took away my domain name and won’t let me talk to human support even though I have premium for another month.

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • staff-davidw · Staff ·

    Hi there,

    You canceled the premium plan and the domain. We are providing more information via email and the next steps on how you can effectively cover the domain.

    Thanks

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