/wordpress/ in my domain?
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Hello, I am contacting the public forums to ask how to get rid of the /wordpress/ in my site domain. Could you please help me get rid of it?
Site: https://audreycreighton.wordpress.com.
WP.com: Yes
Correct account: Yes -
I thought you already purchased a custom domain that you were going to use at Squarespace. To use that domain here instead you’d need to upgrade your free site to a Personal plan or higher.
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Hi, this is Audrey’s dad writing now. Can you tell us why audreycreighton.com pushes to audreycreighton.wordpress.com? We would like “wordpress” removed from her URL. We purchased her domain through WP. What do we need to do? Thanks! Sean
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You’ll need a paid plan, any paid plan, to use the custom domain as the site’s primary address: https://wordpress.com/support/domains/#set-a-primary-address
I see you had that earlier this month, but you canceled and refunded it.
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Okay, we were mislead and would like to get a refund and cancel the domain from WordPress, how can I do that?
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Hello there,
That can be cancelled via the purchases page here: https://wordpress.com/me/purchases
I hope this helps.
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Hello, I cancelled my website domain one month ago, and I do not know where the domain has gone.
Wherever I search, audreycreighton.com it says that the domain is unavailable.
Why is my domain not available?-Audrey
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When you delete a domain, it’s hard to say when it will be released, https://wordpress.com/support/domains/#cancel-a-domain-name. According to whois info “your” domain is in redemption, https://www.whois.com/whois/audreycreighton.com.
To know more about redemption, https://wordpress.com/support/domains/domain-expiration/#redemption-period
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