WordPress is not loading

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  pramod0905 · Member · Apr 12, 2020 at 11:01 am

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  M unable to login in my wordpress for Editing my website
  My Website – wellnessgens.com

  Please fix this as soon as possible
  M really worried Right now.

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  rhendron · Member · Apr 12, 2020 at 8:47 pm

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  when i type in http://www.barristerrichard.com it does not load. Whats wrong. Can u fix please?

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  staff-mckluskey · Staff · Apr 13, 2020 at 1:42 pm

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  @pramod0905 Hi there!

  I’m afraid that your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with Cloudflare.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can read more about the differences between WordPress.org software and WordPress.com here:

  WordPress.com vs. WordPress.org

  You can look for help at the community forums here: https://wordpress.org/support/forums/

  http://wordpress.org/support/ is also a great resource for sites using the open-source WordPress.org software.

  
  @rhendron, please reach out via live chat from https://wordpress.com/help/contact, our support team will have a look and advise.