WordPress keeps sending notices of blogs I follow to my old email address AFTER I changed email addr

• 

  maijaharrington · Member · Feb 9, 2015 at 7:40 pm

  • Copy link
  • Add topic to favorites

  WordPress keeps sending notices of blogs I follow to old email address AFTER I change email address and change the other thing that support team said to change (I can’t remember what that was; I changed it immediately and thought it would be taken care of, but obviously it’s not.)

  The blog I need help with is: (visible only to logged in users)

• 

  thatrobyn · Member · Feb 9, 2015 at 8:57 pm

  • Copy link

  Hello there!

  Could you please confirm that your email address is updated here:
  https://maijaharrington.wordpress.com/wp-admin/users.php?page=grofiles-user-settings

  Once that’s done, if you are still receiving notifications at your old address, please let me know.

  One thing you may want to look at, is whether or not you signed up to any of these blogs with your old email address. If you followed them while you were logged into WordPress.com, notifications will go to the email address you confirmed in your Personal Settings page.

  If you signed up to follow any of these blogs while you were NOT logged into WordPress.com, you would have been asked to enter your email address. If this is the case, and you used your old address, that is saved individually.

  To see if you have any blogs you followed in the latter manner, please log OUT of WordPress.com, then go to the following link:

  Status

  Enter your OLD email address in the Manage Your Subscriptions box, as seen here:https://cloudup.com/cCkpiZca56H

  I hope this helps! If you have any other concerns, drop me a note. Thanks much!

• 

  maijaharrington · Member · Feb 9, 2015 at 9:08 pm

  • Copy link

  The email address is correct. However, when I click onto the “subscribe….” link, I cannot find the “Manage Your Subscriptions” box. Please help!

• 

  thatrobyn · Member · Feb 9, 2015 at 9:52 pm

  • Copy link

  Hello there!

  I’m going to send you a separate note. I need your OLD email address to check and see if there are any blogs you have followed by email address, rather than via your WordPress.com account.

  Keep an eye out, and respond with the old email address for me. Thanks!

• 

  maijaharrington · Member · Feb 9, 2015 at 9:53 pm

  • Copy link

  Old email address was [redacted]

• 

  thatrobyn · Member · Feb 9, 2015 at 10:01 pm

  • Copy link

  Hello there,

  I redacted your address in your last note. For personal security, I had sent you a private note.

  I’ve cleared instances of your old email address from your account, and refreshed it using the new address.

  Could you confirm that all your email notifications, starting tomorrow, go to the correct email address? Notifications today may still go to the old address.

  Looking forward to hearing from you. Thanks very much.

• 

  maijaharrington · Member · Feb 11, 2015 at 11:57 pm

  • Copy link

  Thanks for trying — but I still am not getting all my notices at my current email address. One that I remember for sure is cdogco.com — still not coming. I’m pretty sure there are others, but I can no longer get on my old email address to check whether they’re going there.
  I hope you can fix it!

• 

  thatrobyn · Member · Feb 12, 2015 at 4:18 am

  • Copy link

  Hi there!

  Sorry for this inconvenience! I will get to the bottom of this issue for you as soon as humanly possible. Keep an eye out for a private email from me. Thanks!