wordpress lock me out

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  johnmachavengacom · Member · Feb 28, 2023 at 5:56 am

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  Good day, i cannot access the wordpress admin section it always has tis error message ‘Sorry, you are not allowed to access this page’ Can access all other parts with the same admin login details but now cant access the admin section and do any product changes etc… Please help

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

• 

  aisajib · Member · Mar 1, 2023 at 3:33 am

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  Hi there!

  Sorry to hear that! It appears your site at yumyum.co.mz isn’t hosted by us at WordPress.com. You’re using WordPress.org and the site is hosted by a different hosting company.

  We can help with WordPress.com sites in this forum. There are some differences between WordPress.com and WordPress.org. If you aren’t sure about them, please check the following page that explains it: WordPress.com vs. WordPress.org.

  Can you try resetting the password using your email address at this link? If it doesn’t work, you will need to contact your hosting service provider. As the site is hosted on their servers, only they can help you log in.

  Based on the domain’s WHOIS records, I think your site is hosted by mozdomains.com.