wordpress locked domains in transfer & won’t offer support to recover them

  • Unknown's avatar
    johnandrews · Member ·

    2 .dev Domains transferred and are under WordPress control, but WordPress does not provide ANY unpaid support channels(?)

    Wordpress has locked them under “suspension”.

    ChatBot recognized the seriousness of the issue & said “connect me to a human” was the priority move to make, but in response to that prompt it then just told me the humans were only acailable to paid support plans.

    ICANN rules exist… how do I get attention on the donains issue??

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • pauljacobson · Staff ·

    Hello @johnandrews

    Thank you for your message. Please would you clarify which domains you are referring to so I can look into this for you.

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