wordpress login.
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I have a wordpress site with you. my domain is http://www.jessicacaspersonphotography.com. When I access that account through my website it gives me a login page with my wordpress login and password. I enter in (email visible only to moderators and staff) and then my password and it will take me into everything I need to work on my website. If I go to WordPress.com and enter that (email visible only to moderators and staff) and password it says there is no login with that information. Why are these two different? I also need to update my payment information for my akismet account and it said to do that through my wordpress. I can not find that section. Please help.
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That site is not hosted by wordpress.COM. Unfortunately, you are posting to the wrong support forum. We provide support only for wordpress.COM hosted sites. Our support docs do not apply to
(1) local installs of wordpress.ORG software on your own server or
(2) wordpress.ORG software installs on paid hosting, and we do not provide support for them at wordpress.COM.Also, note that we do not provide Jetpack support https://jetpack.me/support/ for sites linked to wordpress.COM accounts with the Jetpack plugin so they display on the My Sites wordpress.com account page.
jessicacaspersonphotography.com is hosted by Unified Layer
WHOIS: Click Here
IP Address: 69.195.124.172
Name Servers:
ns2.bluehost.com
ns1.bluehost.comJetpack is a plugin used by WordPress.ORG bloggers to achieve parity with what we already have built into WordPress.COM blogs. A wordpress.COM account is required to run the Jetpack plugin, but we do not provide Jetpack support on these wordpress.COM support forums. Please direct Jetpack issues to where they can get Jetpack support.
re: Jetpack support
Some Jetpack solutions are here http://jetpack.me/support/
Others are in the Jetpack support forum at WordPress.org
http://wordpress.org/support/plugin/jetpack
However, if help cannot be found at either one then they can file a Jetpack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-serviceWordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/
As you are referring to a site that is not hosted here, if you don’t have a username account at WordPress.ORG account, then click http://wordpress.org/support/ and register one on the top right-hand corner of the page that opens, https://wordpress.org/support/register.php so you can post to the support forums there.
Resetting your WordPress.ORG password http://codex.wordpress.org/Resetting_Your_Password
WordPress.org support docs are at https://codex.wordpress.org/Main_Page
See also https://apps.wordpress.org/support/ -
I also need to update my payment information for my akismet account and it said to do that through my wordpress. I can not find that section. Please help.
Let’s ask Staff to assist you with sorting this out. I will type modlook into the sidebar tags on this thread for Staff help. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Please subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
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It seems your website is a self-hosted WordPress website, hosted on Bluehost.com
The forum here supports only sites hosted on WordPress.com
For Akismet account, you will need to create a login first on WordPress.com, and follow the process to get an Akismet API key.
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@jcaspersonphotography you may mark this thread as “Resolved” through an option on the sidebar.
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