WordPress login password

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  creation360 · Member · Oct 30, 2018 at 2:59 pm

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  Hi There,

  I have tried to login into my website using (creation360ltd.com/wp-admin) using my correct username and password. It has told me my password is on a list on something to do with data breaches. I have tried to reset my password, but it is not sending me a link. Could you please check what email has been put in because even though I think it is mine I have no way of checking without logging in.

  Thanks

  The blog I need help with is: (visible only to logged in users)

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  kokkieh · Staff · Oct 31, 2018 at 10:51 am

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  Hi there,

  Your site, http://creation360ltd.com/, is not hosted on WordPress.com, so we cannot help with this. The login details for that site has no connection to your WordPress.com account, but is stored in your site’s database on your hosting provider’s servers. We don’t have any access there to help you reset it and have no information at all on our system about what your username might be.

  You can see the password reset instructions for your version of WordPress at https://codex.wordpress.org/Resetting_Your_Password

  For more help with this, please post in https://wordpress.org/support/ or contact your hosting provider instead.