WordPress login won't recognize my user name or password

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  bisonriver · Member · Mar 5, 2015 at 4:51 pm

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  Upon requesting a reset of my password using my registered email, WordPress gave me a whole new account and does not recognize my orignal account.
  Whenever I attempt to log in using my original user name I gat a message that the user does not exist.
  Somebody please help!

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  timethief · Member · Mar 5, 2015 at 4:57 pm

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  does not recognize my orignal account.

  using my original user name

  And the original username account is __________________ ?

  We need relevant details in order to help you. Please post them.

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  bisonriver · Member · Mar 5, 2015 at 5:49 pm

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  The original user name is VernElin for vaporblastservice.com
  Let me know if you need more info.
  Thanks, Vern

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  timethief · Member · Mar 5, 2015 at 5:52 pm

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  There is no such username account here at WordPress.COM https://en.forums.wordpress.com/profile/vernelin

  vaporblastservice.com is hosted by DreamHost
  WHOIS
  IP Address: 173.236.174.216
  Name Servers:
  ns2.dreamhost.com
  ns1.dreamhost.com
  ns3.dreamhost.com

  We provide support only for sites hosted by WordPress.COM and that site is not one of them. WordPress.COM and WordPress.ORG are completely separate and have different logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

  If you don’t have a username account at WordPress.ORG click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, so you can post to the support forums there.

  Resetting your WordPress.ORG password http://codex.wordpress.org/Resetting_Your_Password
  WordPress.org support docs are at https://codex.wordpress.org/Main_Page