WordPress logins and password

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  bellejstewart · Member · Oct 21, 2021 at 12:49 am

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  Hello,
  I can’t access my WordPress since the Airtasker changed them and will not respond to me. Very frustrating. I can’t get into my site!
  http://www.bephotostudios.com

  Can you please assist me.
  GoDaddy tried to help but they said I need to contact you

  Belle
  http://www.bephotostudios.com

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

• 

  aisajib · Member · Oct 21, 2021 at 6:08 am

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  Hi there!

  Sorry to hear that! I checked your site and noticed that it’s using the WordPress.org software and is hosted by GoDaddy. We primarily provide support for free WordPress.com sites on this forum.

  There are some differences between WordPress.com and WordPress.org. If you aren’t sure about them, please check the following page that explains it well: WordPress.com vs WordPress.org.

  I noticed that the login page doesn’t load on my end due to a GoDaddy Firewall. In this case, please contact GoDaddy support for help. As your hosting service provider, they can help you with logging in to your site.

  Also, for future reference, you can post on the WordPress.org support forum since your site uses the WordPress.org software: https://wordpress.org/support/forums

  But I’d suggest contacting GoDaddy support first to see if they will help you with this.

  Regards