WordPress lost my account

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  sundellwritings · Member · Jan 28, 2019 at 3:31 pm

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  Support suggests it is a Google account problem. Not so. My Google account works fine on Google. Somehow WordPress has disconnected me. I can see the site but cannot access any tools.

  The blog I need help with is: (visible only to logged in users)

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  staartmees · Member · Jan 28, 2019 at 3:54 pm

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  What site are you talking about as you recently posted BALDY’S LUCK – EXERCISE 54 on January 23, 2019 on your site sundellwritings.wordpress.com

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  sundellwritings · Member · Jan 28, 2019 at 4:12 pm

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  Yes, the site can be seen. The issue is that the tools are no longer accessible, so, for example, I can’t post additional entries, see stats, etc.

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  justjennifer · Member · Jan 31, 2019 at 8:36 am

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  Hi there, I’ve tagged this thread for Staff assistance. Thanks for your patience while they get back to you.

  Staff – also referencing duplicate thread at https://en.forums.wordpress.com/topic/crippled-site-updatng

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  kokkieh · Staff · Jan 31, 2019 at 1:14 pm

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  Hi there,

  So you’re unable to access the dashboard at My Sites? What happens when you try? Are you getting an error message? A white screen? A partially loaded screen showing only the WordPress logo?

  Please go through the browser troubleshooting steps at the link below and see if anything there makes a difference:

  Solve Common Browser Issues

  If you’re speaking of a different site than http://sundellwritings.wordpress.com/, please provide the address of the site in question – the account you’re using to post here only owns this one site.